11 out of 10: These folks helped our family when we had been without water for a few days. After calling a couple companies that wouldn’t touch the job, we finally thought to give them a call. It was towards the end of the day and they stopped what they were doing and made the trip over within 30 minutes of my phone call. They rearranged their personal schedules because the job was going to take them past closing time, but they did so because they didn’t want us to be without water for another day. We agreed upon a very fair and reasonable price and within a few hours we had water again. I wish this company was in other fields as well, because this type of customer service and care is really hard to find.